BEST Claims


BEST Claims is pleased to announce the launch of its new web based policy administration program.


eBEST has been developed by BEST Claims to replace the previous electronic policy administration program (PAP), which has become redundant due to enhanced technology. If you have previously administered your policy through PAP, we believe that this system will provide improved communication with BEST Claims.


If your school has previously administered your policy through our telephone call centre we hope you will take the time to use the site for all future communications with us.


You can:


* Update school information

* Handle staff records

* Detail the holiday and in-service periods relating to your school

* Submit all eligible claims


To assist you with each aspect of the site we are providing online helps screens. We would recommend that you click here to navigate your way round the help pages.


BEST Claims are continually looking to improve our service to you. We welcome your feedback and please either phone us on 0800 169 4614 or e-mail




Created with DrExplain

For further assistance contact us on free phone 0800 169 4614.
To exit the help pages, please click on the cross in the top right hand corner of the screen. This will return you to the program.

BEST Claims is a trading name of Towergate Underwriting Group Ltd. Towergate Underwriting Group Ltd is authorised and regulated by the Financial Conduct Authority for insurance mediation activities only. Registered office and registered number as above.